Freshservice

The Freshservice mobile app is a game-changer for IT agents who need to stay connected and productive while on the go. The app offers a range of features designed to make their job easier, such as the industry-first 'To-Dos' module that allows agents to prioritize their tasks and see their entire workload in one place. With other core ITIL modules like incident management, change management, and user management available within the app, agents have all the tools they need at their fingertips. The app also includes push notifications, ticket management capabilities, search functions, and more. With the Freshservice mobile app, IT agents can stay on top of their workload and provide efficient service to their users.

Features of Freshservice:

> To-do list: Plan your day and stay organized with the new module that allows you to prioritize your tasks and see them all in one window.

> Change Management: Easily manage and track changes to your IT system, ensuring smooth transitions and minimizing disruptions.

> Task module: Stay on top of your schedule with the ability to manage and track your tasks from anywhere.

> Fully capable Incident management: Efficiently handle and resolve IT incidents with the app's comprehensive incident management module.

> Service Catalog: Access a wide range of IT services and make requests directly from the app, simplifying the process for users.

> User Management: Easily manage user accounts and permissions, ensuring the right level of access for each individual.

In conclusion, the Freshservice mobile app offers a refreshingly easy-to-use solution for IT service desk management. With features such as a to-do list, change management, task module, and more, it provides IT agents with the flexibility to stay connected and productive while on the go. The app's user-friendly interface and comprehensive ITIL modules make it a valuable tool for managing IT tasks efficiently. Download the app now to experience its capabilities and streamline your IT service desk.