Zendesk Support

Zendesk Support is the ultimate app for agents, team leads, and managers who are always on the move. With this fast and secure productivity tool, you'll have real-time visibility of your account, allowing you to stay ahead of the day and keep things running smoothly. Whether you're at the office or on the go, Support for Android empowers you to access Zendesk and bring together the right people, conversations, and information. Some of the key features include a snapshot of ticket views, the ability to search for customer context, continue conversations or create new tickets, receive real-time notifications, and even run your business from the field. If you're a manager, you can also track your team's performance. Don't hesitate to provide feedback through the app, as the mobile team at Zendesk values your input.

Features of Zendesk Support:

> Real-time visibility: The app provides real-time updates on your account, allowing you to stay on top of your work even when you're on the move.

> Ticket management: You can easily review ticket volume and prioritize tasks based on demand. The app also allows you to create new tickets, update assignees and CCs, and add followers and tags, all while on the go.

> Customer insights: Gain better insights into your customers by viewing their profiles, which include tags, organizations, notes, and requests. This information helps you provide more personalized and efficient support.

> Push notifications: Stay informed with real-time push notifications for critical customer updates. You can customize these notifications based on your preferences, ensuring that you receive the most relevant updates.

> Field support: If you work in the field, the app ensures that your business continues running smoothly. You can take photos, upload attachments, and view important customer details like tags, notes, and attachments.

> Team performance tracking: For managers, the app enables you to track your team's workload and performance, all from the convenience of your mobile device.

Conclusion:

Support for Android is a powerful productivity tool for agents, team leads, and managers who need to stay connected and productive even when they're on the move. With features like real-time visibility, ticket management, customer insights, push notifications, field support, and team performance tracking, this app offers a seamless and efficient way to manage customer support tasks. Click here to download Zendesk Support and experience the convenience for yourself: [Download link].