Ivuo

Introducing Ivuo.It includes a summary of the activities carried out, progress in the repair process, and corresponding quotations. Additionally, the customer can view captured photos and videos, providing transparency and confidence in the service provided. Ivuo also facilitates communication between the service center and the customer by allowing the report to be shared through various means such as WhatsApp, SMS, and email. With this application, service centers can optimize their processes, expedite report delivery, and ensure customer satisfaction through an interactive and transparent experience.

Features of Ivuo:

⭐ Digital Checklist: Allows users to fill out a digital form to record and prioritize each inspection point in the repair process.

⭐ Track Progress: Users can indicate in the app the stage of the repair process, from item reception to final delivery.

⭐ Include Repair Quotes: Users can record and send detailed quotes for necessary repairs.

⭐ Capture Photos and Videos: The app allows users to take and attach photos and videos to show the current status of the item being repaired.

⭐ Generate Activity Report: At the end of the repair process, users can generate a detailed report of all activities and progress made.

⭐ Share Report with Customer: The activity report can be shared with the customer via WhatsApp, SMS, or email, keeping them informed at all times about the status of their item under repair.

Conclusion:

Ivuo is a versatile app that provides a digital checklist to streamline the repair process. Users can prioritize tasks, track progress, include quotes, capture media evidence, and generate detailed reports. The interactive report is then easily shared with the customer via various channels, ensuring effective communication and transparency. Download Ivuo today to optimize your service center operations and enhance customer satisfaction.